Effective As Of 01/01/2025

Updated: 06/01/2025

Title: Terms Of Use

THIS AGREEMENT CONTAINS A MANDATORY ARBITRATION CLAUSE AND A CLASS ACTION WAIVER THAT WAIVES YOUR RIGHT TO PARTICIPATE IN A CLASS ACTION. YOU MUST REVIEW THIS DOCUMENT IN ITS ENTIRETY, INCLUDING THE DISPUTE RESOLUTION SECTION BELOW, BEFORE USING THE PLATFORM.

THESE TERMS OF SERVICE GOVERN YOUR SUBSCRIPTION TO AND USE OF THE PLATFORM AND SERVICES. PLEASE READ THESE TERMS OF SERVICE CAREFULLY. CAPITALIZED TERMS HAVE THE DEFINITIONS SET FORTH HEREIN. BY COMPLETING THE REGISTRATION PROCESS, CREATING AN ACCOUNT OR ACCESSING OR USING ANY OF THE PLATFORM AND/OR SERVICES, YOU REPRESENT THAT (1) YOU HAVE READ, UNDERSTAND, AND AGREE TO BE BOUND BY THESE TERMS OF SERVICE, (2) YOU ARE OF LEGAL AGE TO FORM A BINDING CONTRACT WITH SELFGEN.IO, (3) THE INFORMATION YOU PROVIDED IN CONNECTION WITH YOUR REGISTRATION FOR THE PLATFORM/SERVICES IS TRUE, ACCURATE AND COMPLETE, AND (4) YOU HAVE THE AUTHORITY TO ENTER INTO THESE TERMS OF SERVICE PERSONALLY OR ON BEHALF OF THE BUSINESS ENTITY YOU HAVE NAMED AS THE USER, AND TO BIND THAT BUSINESS ENTITY TO THE AGREEMENT. CERTAIN PORTIONS OF THE PLATFORM MAY BE SUBJECT TO “OPEN SOURCE” OR “FREE SOFTWARE LICENSES.” SUCH COMPONENTS WILL BE GOVERNED BY THE TERMS OF THEIR RESPECTIVE TERMS OF USE AND NOT BY THESE TERMS.

ONCE ACCEPTED, THESE TERMS OF SERVICE, IN COMBINATION WITH OUR PRIVACY POLICY, DATA PROCESSING AGREEMENT, AND AFFILIATE AGREEMENT (WHEREVER APPLICABLE) (COLLECTIVELY THE “TERMS”), BECOME A BINDING LEGAL COMMITMENT BETWEEN YOU (OR THE BUSINESS ENTITY THAT YOU REPRESENT) AND SELFGEN.IO AND ITS RESPECTIVE OFFICERS, DIRECTORS, BUSINESS AFFILIATES, SUCCESSORS AND ASSIGNS (HEREINAFTER REFERRED TO AS “SELFGEN.IO,” “WE,” OR “US”) AND WILL GOVERN YOUR ACCESS TO AND USE OF THE PLATFORM AND ALL OTHER INTERACTIONS WITH SELFGEN.IO RELATED TO THE PLATFORM.

Selfgen.io reserves the right to make changes to these Terms at any time. All changes are effective immediately when posted. Your continued use of the Platform following the posting of any revised Terms constitutes your acceptance and agreement to the updated Terms.

Selfgen.io is only providing the Platform for your business use without any promise of exclusivity. Selfgen.io’s customers, users, entrepreneurs, affiliate marketers, experts, and partners are not Selfgen.io’s employees, contractors, or representatives. Selfgen.io is not responsible for any interactions between you and your customers, other than providing access to the Platform. Selfgen.io is in no way liable for any disputes, claims, losses, injuries, or damages arising from your relationship with your customers, including their reliance upon any information or content you provide. You agree and acknowledge that you are responsible for implementing your own terms of service to govern the relationship between you and your customers.

You should consult a lawyer for legal advice to ensure your use of the Platform complies with these Terms and applicable law.

DISCLAIMERS

We provide information, products, and services on the Site "as is," without warranties of any kind. We do not guarantee uninterrupted or error-free access to the Site. We do not provide leads or marketing services in compliance with applicable laws. You agree to defend and indemnify COMPANY against any claims arising from your use of the Site.

YOUR PERMISSION TO US

By submitting any material (referred to as "User Materials") to us via the Site or other channels, you represent that you own the User Materials or have the owner's consent, and that you are an adult. You grant us a worldwide, perpetual, irrevocable license to use, modify, sell, and distribute such material for any purpose.

CONSENT FOR USE OF TESTIMONIALS AND MEDIA

By participating in Selfgen.io group coaching calls or related activities, you grant Selfgen.io permission to record, use, and reproduce any audio, video, or text from these sessions containing your voice, likeness, or testimonials. This content may be used in various media formats, including websites and social media, without compensation to you. Your consent is voluntary and may be revoked at any time. You release Selfgen.io, its agents, employees, and third parties involved in marketing materials creation from any claims related to the above.

OUR LIMITED GRANT TO YOU

The Site and its content are owned by us, our affiliates, or licensors, and are protected by copyright, trademark, and other intellectual property laws. The Site is provided for your personal use only. Without explicit authorization from us or the material owner, you may not modify, reproduce, distribute, transmit, sell, or exploit any material from the Site.

SITE USAGE

The Site allows you to submit User Materials for advertising purposes. You agree not to submit false information or engage in unlawful activities on the Site.

REGISTRATION

Certain Site features may require demographic information. You agree to provide accurate information, and we may suspend or terminate your account for providing false information.

PASSWORDS

You are responsible for maintaining the confidentiality of your password and account. Notify us immediately of any unauthorized use.

LIMITATION OF LIABILITY

We are not liable for any damages resulting from Site usage. Your sole remedy for dissatisfaction with the Site is to discontinue use.

Use of Communication Services.

The Platform may include certain communication features such as SMS, MMS, email, voice call capabilities, and other methods (collectively, “Communication Services”). Separate Communication Surcharges for these services may apply and will be charged to your invoice. If you use these features, you agree that you are solely responsible for all communications sent using the Platform and for complying with all applicable laws governing those communications, including but not limited to the Telephone Consumer Protection Act (“TCPA”), the Do Not Call Registry Rules, and the CAN-SPAM Act. You represent and warrant that you understand and will adhere to these laws.

Selfgen.io is not responsible for your compliance with any legal requirements and does not represent that your use of the Platform will satisfy any specific legal standards. Selfgen.io functions strictly as a technology platform and communication service application provider. Selfgen.io does not originate, send, or deliver any communications to recipients via SMS, MMS, email, or any other communication method. You maintain full control over message content, timing, sending, fraud prevention, and call blocking. All communications (SMS, MMS, email, etc.) are created by and initiated by you and/or your customers, whether they are generated by you manually or sent automatically via the Platform at your direction.

TERMINATION

We may terminate your Site access at any time without notice. Material downloaded from the Site and our disclaimers survive termination.

Cancellation and Termination

You are solely responsible for the cancellation of Services associated with your account, and, subject to other provisions of these Terms, you will be responsible for all Fees incurred until such cancellation occurs. No refunds will be provided for your failure to properly cancel the Services associated with your account.

Cancellations for app.selfgen.io

How to Cancel: You may cancel your app.selfgen.io subscription at any time by following the instructions in your account’s Billing or Subscription Settings, or by contacting [email protected].Effective Date: Your cancellation will take effect at the end of your current billing cycle unless otherwise stated. You will retain access to app.selfgen.io until the end of that billing cycle, after which your subscription will not renew. No Refunds: Unless required by law or stated in a separate agreement, all Subscription Fees are non-refundable once paid.

Cancellation.

You may cancel your subscription at any time by logging into your app.selfgen.io account and following the instructions on your account dashboard for cancellation, or by contacting us directly. Such cancellation notice must come from the designated account owner or an authorized signatory. Inactivity does not constitute automatic cancellation; unless you cancel your account in accordance with this section, you will continue to be charged for subscription to the Services. All cancellation requests will take effect at the end of the then-current subscription period in which the cancellation request is made, and you will be responsible for all fees, applicable taxes, and other charges incurred up through the cancellation date.

In the event you cancel your subscription, please note that we may still send you promotional communications about Selfgen.io unless you opt out of receiving those communications by following the unsubscribe instructions provided in them.

If you are interested in cancelling your subscription, Selfgen.io may provide you the option of pausing your subscription for a certain period of time. During any pause period, your account will remain active in our system, and we will retain the data associated with your account (including Contact Data). The collection, use, and disclosure of such data will continue to be governed by our Privacy Policy.

Cancellations for Community Membership (via Skool.com or Other Platform)

Separate Membership: The community membership is a separate subscription from your app.selfgen.io subscription if you initially opted into this. Canceling one does not automatically cancel the other. How to Cancel: To cancel your community membership, you must follow Skool.com cancellation process. Effective Date: Your cancellation will take effect at the end of your current billing cycle on the community platform. No Refunds: Unless required by law or stated in a separate agreement with Skool, all Community Fees are non-refundable once paid.

Termination by Company

We reserve the right to suspend or terminate your account if you violate these Terms or if we have reason to believe your use of our services is unlawful or harmful to others.Upon termination by the Company, you will lose access to the services, and all fees already paid are non-refundable unless otherwise stated by applicable law.

REFUND POLICY & GUARANTEE TERMS

We offer a 14-day money-back guarantee for app.selfgen.io monthly plan, subject to the following conditions. This policy is designed to protect the integrity of our products and services while ensuring fair use of the money-back guarantee. We review each request carefully to ensure it aligns with our policy before processing. *Money back guarantee only applies to the app.selfgen.io monthly plan and not the GMB Lead Machine Training, Video Ads Library, or DFY Set Up as they are available instantly for download after purchase and access cannot be removed.

Conditions for Refund Eligibility:

Implementation Requirement:

Refunds will not be granted if requested on the same day of purchase or without the User making a genuine effort to implement and test the product. Users must demonstrate that they have actively applied the product to their situation.

Constructive Feedback:

To be eligible for a refund, users are required to provide detailed and constructive feedback explaining why the product did not meet their expectations. This ensures that refunds are only requested based on valid concerns and to help us improve.

Ineligible Reasons for Refunds:

The following reasons will not be accepted as valid for requesting a refund: "This doesn’t apply to me", "This wasn’t what I expected", "I'm dissatisfied", "This wasn't what I was looking for", "I changed my mind", "I didn’t have time to use the product", or sudden personal emergencies or financial hardships unless directly related to the purchase.

No Refunds for Misuse:

Requests for refunds simply because we offer a money-back guarantee, or without legitimate reasons, will be considered misuse of the policy and will not be honored.

Fraudulent Refund Claims:

We do not tolerate fraudulent or exploitative refund requests. Sudden personal crises, financial situations, or claims that are unverifiable will not qualify for a refund. Additionally, repeated refund requests from the same individual may be flagged for review to prevent misuse of the policy.

Limited Circumstances:

While we strive for transparency, exceptional circumstances such as major product defects or failure to deliver the promised features will be considered on a case-by-case basis. In such cases, users must provide clear evidence demonstrating the issue with the product.

Download and Access Issues:

Refund requests related to technical issues, such as the inability to download or access digital content, must be reported within 72 hours of purchase. Once the issue is verified and assistance has been provided without resolution, a refund may be issued.

How to Request a Refund:
To request a refund, please follow these steps:

● Send an email to [email protected] and use the subject line "Refund Request"

● Include the following information in your email: Your full name, the email address used for purchase, and purchase receipts

● Provide information demonstrating how your request matches the "Conditions for Refund Eligibility" outlined in this policy
Additional Important Notes:

● All refund requests must be submitted within 14 days of purchase.

● Refund requests that do not follow the above guidelines or do not meet the conditions outlined in this policy will not be processed.

● We reserve the right to deny any refund request that does not align with our policy, without exception.

This refund policy is designed to ensure that customers are making informed and thoughtful decisions when purchasing our products. Our goal is to maintain the value of our offerings and prevent abuse of the refund system. If you believe you qualify for a refund under these terms, please contact us at [email protected] within 14 days of your purchase.

Additional Important Notes:

● All refund requests must be submitted within first 14 days of purchase.

● Refund requests that do not follow the above guidelines or do not meet the conditions outlined in this policy will not be processed.

● We reserve the right to deny any refund request that does not align with our policy, without exception.

OTHER

These Terms of Service are binding and governed by the laws of Florida. Any changes to these terms will be posted on the Site.

CONTACT INFORMATION

For questions or concerns, contact:

Email: [email protected]